Pilning Surgery | NHS GP surgery in Pilning

Optimum Health in our community; equal access for all.

Appointments
Prescriptions
Online Services
Self Help

Opening Times

Due to the current COVID-19 outbreak we are not providing Extended Hours or Improved Access, therefore please note the change to our opening hours:

Monday	8.30am – 6.15pm
Tuesday	8.30am – 6.15pm
Wednesday	8.30am – 6.15pm
Thursday	8.30am – 5.00pm
Friday	8.30am – 6.15pm

Please Note:
The surgery is CLOSED every lunchtime from 1 – 2.30pm apart from Thursday when the surgery re-opens at 2.00pm.

Phones lines open at 8am – 6.30pm.

Find out more..

Making an Appointment

Find out how to make the right appointment for you. Read more…

Same day appointments

If you request an appointment for the same day the doctor will call you back to triage the urgency. Read more…

How to Request a Repeat Prescription

What to do with your repeat prescription slip. Read more…

Repeat Prescriptions Online

You can order your repeat prescriptions online. Read more…

Ask Your Pharmacy – Advice & Support

Speak to your local pharmacist. Read more…

Appointments

Find out how to make the right appointment for you. Read more…

Repeat Prescriptions

You can order your repeat prescriptions online.

Text Messaging

(Coming Soon)

Self Care

Find out more about symptoms and conditions.

Explore Body Map

Who Do I See For My Condition?

For information on how best to be seen at the Surgery, select the service or condition you require:

Alcohol Addiction

Who to see: Doctor Advice: Please contact reception on 01454 632393.

Blood Pressure

Who to see: Nurse/Health Care Assistant/Practice Pharmacist Advice: The Nurse/Healthcare Assistant will consult the GP as necessary.

Blood Tests

Who to see: Phlebotomist Advice: Clinics are held daily at various times. For warfarin monitoring it is preferred for all samples to be taken at the beginning of the week. Appointments for blood test MUST have been requested by your doctor or other health care professional. If you are in doubt please call to speak to one of our nurses who will advise you.

Blue Badge Forms

Who to see: Bristol City Council Advice: Tel: 0117 922 2600

Bristol Drugs Project

Who to see: Doctor Advice: Please contact reception on 0117 942 6811.

Burns

Who to see: Nurse/Walk in Centre Advice: Please contact reception on 01454 632393 or the walk in centre on 0117 909 9610.

COPD

Who to see: COPD Nurse Advice: Please contact reception to book an appointment on 01454 632393.

Cervical Smears

Who to see: Nurse or Well Women Clinics Advice: If you have been invited please contact reception on 01454 632393.

Child Immunisations

Who to see: Nurse/Health Visitor Advice: Please contact reception on 01454 632393.

Chronic Heart Disease

Who to see: Nurse/Doctor Advice: Annual clinic appointment will be sent to all CHD patients, please ask for an appointment if worried.

Colds

Who to see: Pharmacist Advice: Antibiotics are not needed for the common cold as colds are caused by a virus.

Contraception

Who to see: Well Women Clinic/Doctor Advice: Please contact reception to book an appointment on 01454 632393.

Diabetes Monitoring

Who to see: Diabetic Nurse Advice: Routine annual clinic appointments will be sent to all our patients with diabetes. Patients are encouraged to book an appointment with our diabetes specialist nurse or their GP if they have any concerns at any other time and not to wait for their annual review.

Flu Vaccination

Who to see: Nurse Advice: Please contact reception to book an appointment on 01454 632393.

Foot Problems

Who to see: Doctor/Podiatrist Advice: Please contact reception to book an appointment on 01454 632393.

Forms

Who to see: Receptionist Advice: If you require your GP to complete and sign a form for you there will be a charge as this is not covered by the NHS, please take your form to a receptionist who will confirm the appropriate cost.

Hay Fever

Who to see: Pharmacist or Walk in Centre Advice: Please contact your local pharmacy or walk in centre on 0117 909 9610.

Head Lice

Who to see: Pharmacist/School Nurse/Nurse Advice: Please check http://www.nhs.uk/conditions/head-lice.

Minor Head Injuries

Who to see: Nurse/Walk in Centre Advice: Please contact reception on 01454 632393 or walk in centre on 0117 909 9610.

Passport Forms

Who to see: Inform the Receptionist Advice: Please bring your passport and photos to reception who will give to a GP that has known you for over 2 years, There will be a charge of £25 for this service.

Pregnancy

Who to see: Doctor/Midwife Advice: Please contact reception to book an appointment on 01454 632393.

Removal of Stiches

Who to see: Nurse/Health Care Assistant Advice: Make an appointment with one of our nurses or health care assistants.

Sexual Health

Who to see: Doctor/Milne Centre Advice: Please contact reception to book an appointment on 01454 632393 or the Milne Centre on 0117 342 6900.

Sick Note (first instance)

Who to see: Inform the Receptionist Advice: You can self certificate for the first 7 days, you can obtain a private sick note for the cost of £10. For the first period of sickness you must see a doctor for a sick note.

Sick Note

Who to see: Inform the Receptionist Advice: Speak to a receptionist who can arrange for a continuation sick note to be issued by your GP for collection.

Smoking Cessation

Who to see: Health Care Assistant/Phlebotomist Advice: Contact reception to book an appointment on 01454 632393.

Travel Vaccinations

Who to see: Nurse Advice: You will need to fill in a travel form in the first instance (also available from reception) these need to be returned to reception to make an appointment.

Weight Management

Who to see: Nurse Advice: Contact reception to book an appointment on 01454 632393.

Advice From Our Team

Learn how to manage your health using advice from our staff:

> What is Self Care?

> Everyday Lifestyle Advice

> Self Care for Common Conditions

> Self Care for Long-Term Conditions

Friends and Family Test

We would like you to think about your recent experiences of our services. Please take our short survey…

Pilning Surgery News

Mental Health Apps

For a full library of mental health apps, visit the NHS apps library.

Calm Harm

Calm Harm is a free app designed to help people resist or manage the urge to self-harm using the basic principles of an evidence-based therapy called Dialectical Behavioural Therapy (DBT). It’s private and password protected.

Silver Cloud

SilverCloud is a free online course to help you manage stress, anxiety and depression. You work through a series of topics selected by a therapist to address specific needs. The eight-week course is designed to be completed in your own time and at your own pace.

Worry Tree

The WorryTree free app aims to help you take control of worry wherever you are. You can use the app to record whatever you feel worried about. It uses cognitive behavioural therapy (CBT) techniques to help you notice and challenge your worries. It can also help you create an action plan for managing worry.

Organ Donation Opt Out

Organ donation in England has changed to an ‘opt out’ system. Read more…

Exemption From Wearing Face Masks

Please note that our GPs do not issue exemption letters about wearing face masks in public.

Here are some resources which may help you if you are concerned about this:

Thank you and next steps for health and care in our area

Healthier Together Letter July 2020

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Patient Participation Group