Optimum Health in our community; equal access for all.


  • Appointments
  • Prescriptions
  • Online Services
  • Self Help

Opening Times

Due to the current COVID-19 outbreak we are not providing Extended Hours or Improved Access, therefore please note the change to our opening hours:

Monday 8.30am – 6.15pm
Tuesday 8.30am – 6.15pm
Wednesday 8.30am – 6.15pm
Thursday 8.30am – 5.00pm
Friday 8.30am – 6.15pm

Please Note:
The surgery is CLOSED every lunchtime from 1 – 2.30pm apart from Thursday when the surgery re-opens at 2.00pm.

Phones lines open at 8am – 6.30pm.

Find out more..

Making an Appointment

Find out how to make the right appointment for you. Read more…

Same day appointments

If you request an appointment for the same day the doctor will call you back to triage the urgency. Read more…

How to Request a Repeat Prescription

What to do with your repeat prescription slip. Read more…

Repeat Prescriptions Online

You can order your repeat prescriptions online. Read more…

Ask Your Pharmacy – Advice & Support

Speak to your local pharmacist. Read more…

Appointments

Find out how to make the right appointment for you. Read more…

Repeat Prescriptions

You can order your repeat prescriptions online.

Text Messaging

(Coming Soon)

Self Care

Find out more about symptoms and conditions.

Who Do I See For My Condition?

For information on how best to be seen at the Surgery, select the service or condition you require:

Advice From Our Team

Friends and Family Test

We would like you to think about your recent experiences of our services. Please take our short survey…

Pilning Surgery News

Patient Notice

We would like to notify you that although lockdown rules are easing, we still aren’t working at full capacity – and we won’t be for a while. This is in order to protect all of our patients and our staff.  Read more…

Face Coverings

Please be aware that if you are attending the surgery, you will need to wear a face mask/face covering.

Read more…

Scam Alert

Some women have received a text message claiming to be from the call and recall service, advising that they are overdue for cervical screening. The message asks them to call a mobile number and provide personal details. These messages are NOT from the NHS Cervical Screening Programme.

Please be alert to this scam.

eConsult Update

In 2 weeks we are transforming how you contact your doctors.

We will be upgrading our practice with eConsult, allowing you to contact your doctors online 24/7 without any wait.