Optimum Health in our community; equal access for all.


  • Appointments
  • Prescriptions
  • Online Services
  • Self Help

Opening Times

Due to the current COVID-19 outbreak we are not providing Extended Hours or Improved Access, therefore please note the change to our opening hours:

Monday 8.30am – 6.15pm
Tuesday 8.30am – 6.15pm
Wednesday 8.30am – 6.15pm
Thursday 8.30am – 5.00pm
Friday 8.30am – 6.15pm

Please Note:
The surgery is CLOSED every lunchtime from 1 – 2.30pm apart from Thursday when the surgery re-opens at 2.00pm.

Phones lines open at 8am – 6.30pm.

Find out more..

Making an Appointment

Find out how to make the right appointment for you. Read more…

Same day appointments

If you request an appointment for the same day the doctor will call you back to triage the urgency. Read more…

How to Request a Repeat Prescription

What to do with your repeat prescription slip. Read more…

Repeat Prescriptions Online

You can order your repeat prescriptions online. Read more…

Ask Your Pharmacy – Advice & Support

Speak to your local pharmacist. Read more…

Appointments

Find out how to make the right appointment for you. Read more…

Repeat Prescriptions

You can order your repeat prescriptions online.

Text Messaging

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Self Care

Find out more about symptoms and conditions.

Who Do I See For My Condition?

For information on how best to be seen at the Surgery, select the service or condition you require:

Advice From Our Team

Friends and Family Test

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Pilning Surgery News

Safety of the AstraZeneca Vaccine

Recently, there have been reports of a very rare condition involving blood clots and unusual bleeding after vaccination. Although this condition remains extremely rare there appears to be a higher risk in people shortly after the first dose of the AstraZeneca (AZ) vaccine.

Around 4 people develop this condition for every million doses of AZ vaccine doses given. This is seen slightly more often in younger people and tends to occur between 4 days and 2 weeks following vaccination. This is being carefully reviewed but the risk factors for this condition are not yet clear.

This condition can also occur naturally, and clotting problems are a common complication of COVID-19 infection. An increased risk has not yet been seen after other COVID-19 vaccines but is being carefully monitored.

Following advice from the Joint Committee on Vaccination and Immunisation (JCVI), we will be offering people under 30 who have not yet had their first COVID-19 vaccination, a choice of vaccine other than AZ. If you choose to have an alternative vaccine you may have to wait to be protected. You may wish to go ahead with the AZ vaccination after you have considered all the risks and benefits for you.

This leaflet from Public Health England provides more information about the benefits and risks of the AZ COVID-19 vaccination

If you have already had a first dose of AZ vaccine without suffering a blood clot as a side effect, you should have your second dose. This includes people aged 18 to 29 years who are health and social care workers and unpaid carers.

The benefits of the AstraZeneca Covid-19 vaccine outweigh any risks for the vast majority of people and you should still book your COVID-19 vaccine when asked to do so.

Mobile Vaccination Clinics

BNSSG are running some vaccination clinics in locations such as local community centres, mosques, churches and temples.

If you have been invited to receive your vaccine at your GP’s regular vaccination clinic or asked to book an appointment at a community pharmacy or the Ashton Gate Vaccination Centre via the national booking system, please do your best to attend one of these sites. This will allow the limited appointments at our mobile vaccination clinics to be made available to those who need them most. You can find more information about other vaccination sites here.

Booking for these mobile clinics is being managed by local communities, rather than through the national booking system or GP services.

For more information or you have any questions about a specific community clinic please email bnssg.communications@nhs.net.

Please see this website for more information.

Vaccine Scam Information in South Asian Languages

The BBC Asian Network has created some great content on vaccines scams and made it available on social media; containing videos in Urdu, Sylheti, Punjabi, Tamil and Gujarati. You can also find these on the BBC news website.