Optimum Health in our community; equal access for all.


  • Appointments
  • Prescriptions
  • Online Services
  • Self Help

Opening Times

Due to the current COVID-19 outbreak we are not providing Extended Hours or Improved Access, therefore please note the change to our opening hours:

Monday 8.30am – 6.15pm
Tuesday 8.30am – 6.15pm
Wednesday 8.30am – 6.15pm
Thursday 8.30am – 5.00pm
Friday 8.30am – 6.15pm

Please Note:
The surgery is CLOSED every lunchtime from 1 – 2.30pm apart from Thursday when the surgery re-opens at 2.00pm.

Phones lines open at 8am – 6.30pm.

Find out more..

Making an Appointment

Find out how to make the right appointment for you. Read more…

Same day appointments

If you request an appointment for the same day the doctor will call you back to triage the urgency. Read more…

How to Request a Repeat Prescription

What to do with your repeat prescription slip. Read more…

Repeat Prescriptions Online

You can order your repeat prescriptions online. Read more…

Ask Your Pharmacy – Advice & Support

Speak to your local pharmacist. Read more…

Appointments

Find out how to make the right appointment for you. Read more…

Repeat Prescriptions

You can order your repeat prescriptions online.

Text Messaging

(Coming Soon)

Self Care

Find out more about symptoms and conditions.

Who Do I See For My Condition?

For information on how best to be seen at the Surgery, select the service or condition you require:

Advice From Our Team

Friends and Family Test

We would like you to think about your recent experiences of our services. Please take our short survey…

Pilning Surgery News

UHBW summer ‘Health Matters’ events for patients

This summer, UHBW are holding a number of virtual public-facing events covering a number of specific health topics including:

  • Stroke awareness
  • Learning disabilities provision
  • Living well with and beyond cancer

For further details, please see their website.

Supply of Vaccination

Supplies of first dose COVID-19 vaccine are low at the moment, so we may not be able to book your vaccination appointment immediately.

Please be assured that as soon as we have received supply, and once your age cohort becomes open, we will be in touch with you to book your vaccination.

We ask that you please bear with us and know that we are working tirelessly to vaccinate people as quickly as possible using every potential slot and every dose of vaccine as soon as we receive it.

Updated COVID-19 Vaccination Guides for Patients

Please find attached below some updated patient information materials. These are available in a number of languages and cover:

COVID-19 Vaccination and Blood Clotting Guidance for Patients

Public Health England have released the attached updated guidance for patients on the link between the AstraZeneca vaccine and blood clotting.

View the guidance