What is a repeat prescription?
When the doctor puts you on a medication that you need to take for a prolonged period you will be given your medication, together with a paper slip enabling you to re-order your medication without seeing the doctor. The doctor will decide how many repeats of your medication he would like you to have before reviewing you again in clinic.
We aim to make re-ordering repeat prescriptions as accessible, efficient and as easy as possible. With every issue of a repeat prescription, there is a re-order slip. By ticking against the medication you require and returning the slip to the surgery, a new prescription will be generated.
You can request a repeat prescription in the following ways:
- In person
- By post using the slip we issue with most prescriptions. If you enclose a stamped addressed envelope, the prescription will be sent to you.
- Via a local pharmacy
- Via our new online service ”patient access’ (see below for details)
If you chose to order your repeat prescriptions directly with the surgery (and are not signed up with a pharmacy scheme),your request will be processed within 48 working hours. You will then be able to take your prescription slip to the pharmacy of your choice to collect your medication.
Please note that repeat prescriptions cannot be processed over the phone or by email.
NEW Ordering your prescriptions online is changing
From 1st April 2017 we will no longer be accepting requests via the current online form for patients aged 16 years and over. If you are 16 years or over you can now request your repeat prescription either via the new online service “Patient Access”, see below for more information, or alternatively you can use the right-hand side of your last prescription by ticking the items you need and dropping the request into the surgery.
New online service “Patient Access“ – this is a new service that you will need to register for. Not only will you be able to see what medication you are on but it also allows you to request repeat prescriptions at the click of a button. You will also be able to book/cancel online appointments, amend your contact details, view any allergies you may have and see your immunisation status. If you haven’t already registered for this service you will need to come ,in person, to the surgery and bring along 2 separate forms of identification (1 form of photo ID and 1 item showing proof of address) You will then be given your login details with instructions on how to register. This service is not available for children aged under 16. For more information on how Patient Access works please visit patient.emisaccess.co.uk or see receptionist Tom at the surgery who will be able to help you register for this service.