All prescriptions for Pilning Surgery are managed by the Severnvale Primary Care Network Prescription team at the Prescription hub hosted at Almondsbury Surgery.
Please see the How to order your Repeat Prescriptions with Severnvale Prescription Hub flyer for more information:
Methods of ordering:
– Online via ‘Patient Access‘:
– E-mail – firstname.lastname@example.org
– Collect a form from reception or use the last prescription form if possible (this is the list of authorised medications that was attached to your last prescription) and return to the Surgery using the red prescriptions box in the surgery– these will then be scanned over to the hub
– Post to Severnvale Prescription Hub c/o Almondsbury Surgery, Sundays Hill, Bristol, BS32 4DS
Most of the Severnvale pharmacies run their own repeat prescribing service, whereby they re-order on your behalf based on your anticipated need. However if patients top up from other sources or from the surgery, then unnecessary medicines may be dispensed.
PLEASE NOTE: We do not take prescription requests by telephone unless a patient is recorded as being housebound. If you think you need a different or new prescription, and you would like to speak to a doctor rather than take an appointment, then we can book you a telephone consultation.
To avoid mistakes or inconvenience when repeat prescriptions are requested, please follow these guidelines:
- Please give 4 working days notice (this includes time needed by the pharmacist to prepare your medicines)
- Please state which chemist you wish to collect the medication from (majority of prescriptions are issued at Pilning Pharmacy). We are able to send most prescriptions electronically even to remote chemists as long as your NHS summary record has been authorised by yourself and is up to date. If no destination is stated, the default destination for the prescription will be Pilning Pharmacy
- If a doctor needs to review or revise your prescription you may be asked to speak to a doctor before it is supplied.
- The recommended quantity by BNSSG ICB for most medication issued on repeat prescription is one month’s supply, in order to reduce possible wastage and costs to the NHS. Where possible, we compromise on 2 months’ supply where it is clear that the medicines are likely to continue to be issued in the medium to long-term. It may be possible to issue a longer supply of medicines i.e. hormone replacement therapy, or 6 months’ supply in the case of the oral contraceptive pill.
Do you need someone else to pick up your prescriptions or letters?
If you are unable to get to the surgery and are unable to collect your prescriptions and/or any letters please download and complete the form below and bring it to the reception desk: