After you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.

If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.

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The ways in which patients can access planned treatment abroad have changed following the UK leaving the EU on 31 December 2020. Pre-authorized planned treatment at state-run facilities continues to operate under the S2 funding route but the EU directive rote is no longer available for patients starting treatment after 31 December 2020.

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