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Pilning Surgery
Northwick Road
Pilning
Bristol
S. Gloucestershire BS35 4JF

Telephone
(01454) 632393

Fax
(01454) 632802

 
 

 
 
 
 
Practice Manager
  • Sue Broad

Sue Broad is the Practice Manager and has worked in primary care since 1983. She is responsible for the day to day smoothing running of the organisation, administration and patient services. Sue is also responsible for the development of the practice and meeting local health needs and expectations. Sue will respond to any comments, complaints or suggestions, good or bad with a commitment to offer a quality service to our patients.

deputy Manager

  • Brenda Marshall

Brenda Marshall is the Deputy Manager and her primary role in the management team is to focus on the management of the team. With her wealth of experience and expertise she is highly respected by the team for her practical organisation of the business. Brenda is very much involved at the front of house and is able to offer advice and help to patients on complex issues.

Reception staff

Hilda, Simone, Jan and Karen are here to help you. They answer the phone, deal with enquiries and are responsible for administration. Their job is very demanding so please be patient.

Dispensary staff

Dulcie, Dee
and Elaine are pleased to help you with repeat prescriptions. They are trained to dispense and answer any queries regarding your prescriptions. They are extremely busy at all times but offer a quality efficient dispensing service of which we are justifiably proud.

Medical Secretary

Our medical secretary deals with all your hospital appointment enquiries and referrals. Sherry has a wealth of experience in general practice and ensures the communication between clinicians, you the patient and the secondary provider are maintained.


 

 
 
 

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